The woman passenger who was shocked says it was only after she continued shouting for help that the Uber driver stopped.
As per her complaint to the Ola Cabs safety team, the driver, Rajashekar Reddy, misbehaved with her on Outer Ring Road and held her "hostage" for quite sometime by locking the vehicle doors, during the ride from Indiranagar on Sunday night.
Another shocking incident was reported in September where an Ola cab driver allegedly assaulted a businessman with iron rod near CV Raman Road.
The victim was travelling from Indiranagar to BTM Layout. The young woman showed presence of mind and was able to get out of the auto unharmed. She said: "I shouted and asked him to stop the auto - -unfazed, and continuing his act, he very nonchalantly asked me what was wrong". He called her to warn her that he would cause her harm if approached the police. "After much screaming, he reluctantly stopped the auto, and continued standing on the road until I took a picture of him and threatened to go to the cops". While the woman has refused to file a police complaint, Ola has suspended the cab driver.
She then ran few hundred meters until she could find an auto-rickshaw.
"We are in the process of reaching out to the victim, instill confidence and persuade her to give us a complaint so that we take action against the driver", said a senior police officer from the Madiwala station. "I have informed the police inspector of my area but I have not lodged a formal complaint", she said. "She told us to warn the driver and we did".
Meantime, Ola has issued a statement after suspending the driver, stating that safety of customers is their priority and they have "zero tolerance" for such acts.
"We regret the unfortunate experience the customer had during the ride. We have suspended the driver and extend full support to this investigation against the said driver".
This is not the first time that such an incident has taken place in Bengaluru. Even in that incident the assault took place on a deserted road.