Uber has been hit with yet another lawsuit, after two women filed a class action legal complaint accusing the company of not doing enough to protect riders from rape, which they claim to be direct victims of.
The women claim that while patronizing the ride-sharing company, drivers sexually assaulted them. It alleges that Uber markets to young women traveling alone and puts profits over their safety.
The document suggests that Uber has taken shortcuts in its driver screening. Another Uber driver allegedly picked up passengers between shootings. Nothing meaningful has been done to make rides safer for passengers - especially women.
Uber's image has been tarnished by findings of sexual harassment of employees and multiple reports of drivers assaulting passengers.
We've reached out to Uber and will update when we hear back.
It's been a tumultuous year for the ridesharing company.
The lawsuit also gets into other controversies facing Uber.
Uber has always been under fire for its background check methods.
An Uber spokesperson said: "Uber received this complaint today and we are in the process of reviewing it". The other was raped by an Uber driver in her apartment in Miami. In fact, the state found that 51 of those drivers who were rejected were sex offenders and 352 of them had been accused of incidents related to "sex, abuse and exploitation".
"Uber must make drastic changes to prevent another female rider from harm", said Jeanne Christensen, a partner at Wigdor.
But this complaint wants to re-litigate both those issues.
The complaint argues that the victims' claims are not affected by arbitration clauses in Uber's terms of service with riders, because under California Supreme Court decisions, "Uber can not cause consumers to waive a statutory right to seek public injunctive relief in any forum". "Period." That includes divulging how many reports of sexual assault Uber receives and what it does with those reports. The executive named Eric Alexander, who has since been fired, carted those files around for a year. Uber and Lyft returned to the city this May after the Texas Legislature passed a bill that, in part, allowed the rideshare titans to avoid collecting drivers' fingerprints. Uber says the groups have helped it train 150 customer service agents for a team to deal with sexual assault reports.